How to use a questionnaire

Using a questionnaire, you can collect necessary information from attendees when they order tickets.

The only attendee information disclosed to the organizer is the nickname.

If you want to collect additional information such as email addresses from attendees, please set up a questionnaire in the event edit screen.

A questionnaire will be displayed after the attendee selects a ticket.

1. Click on the "Questionnaire" tab in the event details settings screen.

2. Click "Create new questionnaire".

3. Enter the questionnaire title.

* The Questionnaire title is for organizer management purposes only and will not be shown to attendees.

4. Enter the question name and select the question type.

* To make the question mandatory, check the "Required" box.

* If you have additional questions, click "Add question".

* File attachments are not allowed.

* URLs can be included, but they cannot be converted to text links.

5. When you are done editing, click "Create".

6. Click the "Enable" button for the created questionnaire to activate it.

* Only one questionnaire can be set up per event page.

* You can change the active questionnaire after the event is published by toggling the "Enable" button in the "Questionnaire" tab.

You can edit the questionnaire even after the event page is published.

However, the active questionnaire cannot be edited. First, disable it, then edit it, and click "Save" after making changes.

The information collected through the questionnaire is included in the attendee list and can be downloaded in CSV format.

If there are many download entries, the attendee list will be sent to the registered email address of the account after downloading.

For detailed download instructions, please refer to the following page:

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